Looking for your first office job?!

Job Description

Are you looking for your first office job?

Are you a people person who enjoys speaking to people and offering excellent customer service?

If these things apply to you then then we have a great opportunity to help start your career. We are looking for enthusiastic people to take on a Customer Service Advisor position based in Warwick.

The role offers an opportunity to work within a successful team of people for a leading provider for heating solutions who are one of Europe’s largest manufacturers. If you are someone who enjoys speaking with people and have a confident telephone manner, then this role may be great for you!

If you have had existing customer service experience from an office, retail or hospitality job, or are a recent college/university leaver looking for their first step on the career ladder, then please get in ouch with me asap!

Please note: Although this is initially a temporary role, it is with the view to go permanent. There is the option for both full time and part time work (20 – 40 hours per week, but part time would run 8am – 12pm). The working pattern is Monday – Friday, with one weekend day working (Saturday or Sunday) in every two weeks. The initial training period will be 2 weeks (office based) and then afterwards, it will be a hybrid working role.

Start Date: The start dates are fixed, so candidates will need to be available to start on either the 3rd October or the 17th October.

Main Responsibilities:

• Taking inbound calls from customers with problems.
• Talk with customers to get to the root of their problems.
• Maintain good records of all customer conversation.
• Meet all targets and objectives set for our Sales & Customer Support Agents.
• Promote our excellent Service Plans to our customers to give them long term cover and solutions.

Key Skills

• Good communication skills
• Teamworking skills
• An ability to listen, empathise and confidently respond to customers
• Self-motivation
• Organisation
• Previous office experience is not essential

If you would like to apply for this opportunity, please submit an up-to-date CV including details about your current or most recent salary and your availability/notice period. You can also call Sammy Barrett on 01926 699275 for a discreet and confidential discussion about the role.