Career Advisor

Job Description

Are you looking for a dynamic and exciting role?
  
Are you looking for a role where you can help people achieve their dreams?
  
Our client, a successful training academy, is committed to helping cadets realise their ambitions. Due to continued growth, they are looking to recruit a full-time, permanent Career Advisor to join their welcoming team. This is a fantastic opportunity to advance your career within a vibrant and dynamic business. As a Career Advisor, you will report to the Head of Sales & Operations, playing a pivotal role in nurturing relationships with qualified leads and inviting them to seminars and open days. The ideal candidate will have a proven track record of building relationships and successfully enrolling individuals on training courses.
  
Key Responsibilities

• Build rapport with qualified leads and their families.
• Support interested cadets throughout their journey, efficiently answering any questions or queries.
• Maintain accurate records using the company CRM (Hubspot).
• Provide detailed reports and monitor lead progression.
• Guide customers through the journey, inviting them to online seminars and open days.
• Manage all associated Skills Assessment administration, including organising assessments, communicating with candidates in advance, and ensuring they are well-prepared and have all relevant information.
• Set up skills assessments and analyse aptitude tests.
• Act as the primary contact for all cadets and graduates.
• Manage and document incoming and outgoing calls, including follow-ups and outcomes.
• Consistently achieve or exceed weekly and monthly KPIs.

  
Key Skills & Experience

• Proven experience in a sales or customer service role, particularly in a telephony-based environment.
• Expertise in recruitment and selection activities, including aptitude and personality testing/profiling.
• Demonstrable success in consistently achieving or exceeding KPIs.
• Excellent communication skills with a natural ability to influence others.
• Exceptional organisational skills.
• Previous experience using CRM systems.
• Outstanding customer service skills.
• Strong organisational abilities, with experience in time management and meeting deadlines.

  
  
Additional Information

• Working hours: 8:30 AM – 5:30 PM.
• Free parking available.
• 20 days’ holiday.
• Pension contributions.

  
To express interest in this promising role, kindly forward your latest CV, detailing your present or most recent remuneration package and any notice period you might have. For a discreet, detailed discussion about the role, you can reach out to Daniel Marlow at 01926 699276. Alternatively, connect with us on LinkedIn via the following link: https://www.linkedin.com/in/danielmarlowrecruitment/